Brought my desktop in for a diagnostic and possible repair, and, when I did decide to have them repair it, they only charged me for the repair and not the diagnostic too (unlike every other place in town I called that would have charge me for both). I had a small issue with my computer about a month later and gave them a call and Anna helped me solve it over the phone. Great work, good customer service. Definitely using them for all my computer needs.
Came here for fingerprinting THREE times. The first time, I got here and was told the finger printing person was ill. I didn't even receive an email notifying me of this. I was told not to make an appointment and to just walk in. I walked in the next day during their normal business hours, and it was closed. No reason why or email explaining why. Came back for a THIRD time, there's a dog running around that belongs to the fingerprinting lady. There's a girl here who is highly allergic to dogs, and was freaking out. SO unprofessional. Who brings their dog to their place of work?! I hate this place!
Customer Service: Diane was very friendly, knowledgeable and fast in assisting me in the service.
Don't do business here please. I went to get a passport picture. I am in the Army and I was in uniform. I asked the lady that was taking the picture if it was okay and she said sure. You can take the picture in uniform. I was not able to use the picture because you cannot be in uniform. I then asked her if she can take another picture with me in a different top and she said no. She said that she did not know that you could not take the phote in military uniform. Then she told me to call a 1800 number to see what they can do for me. It was no help also. Please go somewhere where people have knowledge of the services that they offer. Plus they have dogs roaming the office. So please be aware if you are allergic to dogs.
Reason I went: IdentoGO Fingerprinting
I came to get a Passport picture from this place and didn't like the service for it. I ask the lady was it ok to take a picture in uniforms and she yes no issues. After I left I checked the website to make sure had everything for passport and it stated I can't have picture In uniforms. I said no big thing I'll go back and just take another one. I went back and they told me that they can't retake picture. I was only gone for 10 minutes. Then they gave me a number that didn't help at all. I don't know why it so hard to print another picture out. They said I had to pay again for something they did wrong. I'LL NEVER GO BACK THERE!!!!
Recommendation: In my experience, I would most definitely recommend the location for fingerprinting/ID needs. Thank you Diane!
Brazos Valley Computers is a US Electronics Store based in College Station, Texas. Brazos Valley Computers is located at 1055 Texas Ave #100, College Station, TX 77840, USA.
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