The first thing we noticed was my guests order when her food showed up. The tamales were so burned that they could not be pierced with a fork, and when I literally cracked a end of them open like a pecan, it was hard as a rock all the way thru.
Love other locations of Los Cucos but defintely not in College Station. Several dishes ordered were severely burned and one member of our party never even received her order. Waitress apologized and told us manager had been notified of issues in the kitchen but the manager never showed his/her face at our table. Avoid this location.
If I had cash I would have thrown around 5 bucks on the table to cover the two drinks(non alcoholic) and just left. When he came back we asked to pay and he kept asking if our food was good and tho I kept saying no, he kept asking, like we were obviously crazy.
The truth is, we understand mess ups happen, and atleast with the so called enchiladas, they weren't burned beyond recognition when served. The statement/question we got from the server pertaining to the Tamales was where any chance of understanding went out the door. When shown the tamales, we asked to be given some that weren't burnt. He told us that all the tamales got burnt but he could bring us another plate of them. Realizing this was not a accident, but that they knowingly served us inedible food pushed me to a point of anger that had me struggling to maintain my bearing...
Avoid at all costs, you'd be better going across the street to HEB and buying a microwave burrito.
I had ordered the green enchiladas. I don't rightly know what they served me, but it wasn't a enchilada. The chicken in the middle was not properly cooked, and instead of pulled chicken, it was like nubs of the low quality meat you see in the bags of bulk packaged chicken, and was so overcooked it was like eating desert sand. Instead of serving a baked enchilada, they literally just made a burrito with a STALE tortilla and drowned it in green sauce and sour cream. The refried beans looked like the last bit scraped from the bottom of a pot that's been on the stove all day, I refused to try them... The rice was decent, but it might have just seemed so cause unlike the rest of the items it wasn't inedible.
I went with a friend and everyone was nice and greeted us our waiter came and asked what we'd like to drink, I asked for a water and my friend asked for sprite and a water for her daughter. When he came back he gave me my water and gave her her sprite and he put down the child's drink and said "oh I think I gave her sprite" um okay didn't offer to change it or anything but she said it's fine don't worry about it. Okay they brought out food everything was fine then we asked for the check which was gonna be separate. And he charged our cards with each other's amount and just said "sorry I charged the cards wrong"
I've lived in College Station for a few years now, and have eaten here a few times and while I was never overly impressed, it was always decent and back before favor took over, they delivered aggiefood and they usually were good.
They don't remember the sour cream with your plate. You run out of drink and it takes a while before your server comes back and kids meals are $5 + a $2 drink. Nothing here is worth the price.
I told my friend they could eat my meal, and I'd send theirs back and get it fixed.
Did not offer to fix, or anything.
Like I said, only a idiot thinks that perfection is possible. Everyonce in a while mess ups happen and you deal with it, usually the establishment fixes it(this generally results in a bigger tip cause it shows to me striving to have good customer service) but the way they handled the situation and the fact that they knowingly served food that wasn't even edible is unacceptable. Luckily they are only really known for cheap watered down margaritas and loud awkward karaoke, and those of you smart enough to heed my warning, won't miss this place.
This is where I suggested to my friend to eat my meal and we would just go to get a huge desert somewhere. Unfortunately that's when we realized how poor my dish was as well...
So my surprise at the level of service, and absolute lack of food quality tonight was immeasurable.
My soup bowl had a crack that was filled with black crude but did not see while I ate since it was towards me. The cauliflower had black mold on the tops. The food was warm but not hot. No wonder the restaurant was only 1/3 full on a Saturday evening. Los Cucos in Houston on Clay Rd and Hwy 6 is one of my favorites so was truly disappointed for my College Station visit.
Los Cucos Mexican Restaurant is a US Restaurant based in College Station, Texas. Los Cucos Mexican Restaurant is located at 1521 Texas Ave, College Station, TX 77840, USA.
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