My husband and I live in Waco and came here because our dog needed an orthopedic surgery and no one nearby could do what we needed. When I called before we came up for the consult, Sarah the receptionist was very helpful and nice and got all my questions answered. To keep a long story not so long, when we weren't able to follow through with the surgery the first time, Dr. Niewouldt (?) was very helpful and knowledgeable and went above and beyond to make sure my husband and I could update him easily without having to make a 3 hour drive more than we needed to. When we were finally able to go through with the surgery today, he gave us a call about an hour or so later and told us that her foot had healed so much that he didn't recommend going through with the surgery at this point. To put that in perspective, he turned away almost $3k. He didn't have to do that -- he could've gone through with the surgery and my husband and I never would have known that her foot had healed to the point that surgery was no longer a necessary thing. That is beyond respectable. He has talked us through medical questions and issues and eased so much anxiety. The surgical tech (I'm sorry I forgot his name but he has really nice eyebrows?) sat down with my husband and I both times we showed up for surgery and talked us through everything we were feeling. He even checked up on me this morning when I was a little teary eyed dropping her off. Everyone that my husband and I have met there has been knowledgeable, helpful, and kind, and I feel like everyone should bring their pets here. Thank you guys for all that you have done for us in the times that we have come up there, it means a lot.
Absolutely one of the BEST choices I've made is calling this Vet Hospital! Half the price of two other out of town vets for a ACL tear, and phenomenal service!! Dr. Nieuwoudt has a new patient for life!! This man knows his stuff, and took care of my highly energetic boxer! A+++++++ and highly recommended!!!
I would like to say that Dr. Rachel and the multiple techs who helped us during our visit are by far the most caring group of people I have encountered. I was able to get my dog in on a Saturday with no problems. The whole office was very professional and friendly. Unfortunately my dog had a terminal illness and they walked me through the entire process of what to expect. Dr. Rachel laid out all of my options for me and let me move forward at my own pace. She did not push for extra test to confirm what the X-ray showed but did give the option if we really wanted to know. I appreciate her being honest and not just trying to run up a bill on a one time patient. Ultimately we chose to put my dog to sleep and have her cremated. When it came time for the payment their prices have average from the multiple vets I have used both here in College Station and across the state. They are very honest with the pricing and aren’t looking to run up a big bill. I wish I had found them sooner and I will continue to use them for the other pets that I have. Thank you again for bringing comfort and compassion to my family in our time of need.
Alright. So. Dr. Sarah Shrank (sp?) is the BEST vet in this place. I was able to call at 5:30AM TODAY ON A SUNDAY MORNING because my dog was giving birth and I had NO idea what to do and she was the vet on call. She walked me through everything (Like assisting my dog with the birthing process) over the phone, patiently and cheerfully answering every time I called over a 3-4 hour time period, and never once sounded exasperated at my ignorant questions. Every experience I've had with this clinic is by far the best - and I live a half hour away!!
I have experienced amazing service every time I visit Wellborn Road Veterinary Center. The staff is excellent and always does a great job with my girls. The doctors are understanding and patient with my skittish dog and have helped her gain some courage! I also rarely have issues making appointments as they always have some room to get you in in a timely manner. The only drawback is that their services can be very pricey for a college student like myself and there are definitely cheaper vets in the area. Also, every time I have ever called I've been placed on a brief hold. I know they are just a busy clinic, but it does get a little annoying. Overall a great place to bring your pet if you can afford it.
Wellborn Road Veterinary Medical Center is a US Veterinary Care based in College Station, Texas. Wellborn Road Veterinary Medical Center is located at 77845, 2851 Rock Prairie Rd W, College Station, TX 77845, USA.
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