Best cleaners ever! Customer service is amazing, the sweet ladies always remember my name it's a great experience!
I gave them three dresses, they would just shorten them and one would be stitched from the back. I asked the pieces back that they would cut. They first could not give the price for this simple alteration, then, even both ladies working in the store promised to call me when they finished the dresses, it never happened. Then, i started to randomly go there to ask the status of my dresses every week. The second time i have seen the boss (the third lady), she game me two of the dresses without cut pieces and then promised again to call me when the third dress was finished. Again she did not call me and expected from me to visit them randomly (so, i really did not understand why they asked my phone number initially, if they would not use at all). The third dress came without stitches but they charged it already. And they said they cannot give my money back.
Altered & took up a dress I needed to have altered in a short amount of time for a semi formal. Did a perfect job & got it done very quickly!! Great price too! 10/10! Will use again for sure!!
Fully story is below if you are interested in;
5) They said alterations are done by another person, hence, they are not responsible.
4) All three ladies working there promised to call me, but it never happened. They said they are busy as an excuse, even though they were the ones asking my phone number
1) They did not provide the alteration service they promised, but still charged fully
Best dry cleaner in the Bryan-College Station area! Dry cleaning prices are reasonable and the service is fantastic. I had a pair of men's pants altered and dry cleaned within 2 days. Very professional!
2) Simple alteration took 2 weeks and cost over 70 USD
Just needed a shirt pressed, and it would not be ready for three days. She had no desire to offer any help or offer solutions. I prefer problem solvers. Won't be coming back for any dry cleaning services.
3)They threw away the pieces even though they have been told not to
I do not recommend this place at all, because they are not doing their job properly and then they do not accept responsibility.
Pro Cleaners And Alterations is a US Laundry based in College Station, Texas. Pro Cleaners And Alterations is located at 850 William D. Fitch Pkwy, College Station, TX 77845, USA.
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