So I'm OK with it but I then couldn't get a refund because of labor cost? I wouldn't pay a auto body mechanic if all he does is make the car look worse. Even though it was $9ish the simple fact is the recommendation was to throw it away and buy a new one.
I have interacted with this establishment only a handful of times. The LAST adventure was when I paid to have two dress shirts cleaned. One of the shirts was returned with the area under the arm completely burned (like it was left under the iron too long or something).
Hate it. It's official. Why? I brought my Ralph Lauren slacks to get dry cleaned and "repaired". it had a penny sized hole on the back right pocket (where my wallet goes) and the staff do a good job on the dry cleaning but amateurs on repair. Worst sewing job. It Just screams "I don't care!!"
When I went back to their office, hoping to hear at least an apology and some settlement, i was met with the most ridiculous denial I have ever heard. I was told that my shirt was probably eaten by roaches or some other insect in my closet. Of all my shirts, in all the years, it so happened that this one shirt which I had just gotten back from you fell sole victim to bugs in my closet.
I highly don't recommend going here. Take your business else.
I was torn between laughing and just feeling sorry for the person speaking to me in this way. So I just turned around and left. At least I know where NOT to go in the future.
I live right by this cleaners. They know me by name and they always take great care of me. I had an interview and they did my suit in 6 hours.
Avoid this place if you can, there are other options out there with a better track record.
Had 2 of my dress shirts (about $80 each) dry cleaned there, both of them came back with broken buttons. They even replaced one of the broken buttons without telling me about it. Terrible services...
Worst dry cleaner ever. Completely unprofessional - they ruined the hem of a $180 dollar silk dress, broke multiple buttons and destroyed a pair of designer jeans when asked for a simple patch.
If they couldn't do the job then why even take the bait?
"Avoid this place if you can, there are other options out there with a better track record."
I just said ok and realized my time is not worth the trouble.
Pro Eagle Cleaners is a US Laundry based in College Station, Texas. Pro Eagle Cleaners is located at 900 Harvey Rd # 8, College Station, TX 77840, USA.
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