Ok staff, front desk is always helpful, maintenance is not. Their multibedroom buildings are significantly better than their singles.
If I could give them zero stars I would.
Save yourself the hassle, and rent from a different management company. Also, if you look at their Facebook reviews most of the 5 star reviews are from employees. Their emails are unprofessional and when they answer the phone they always sound like they hate their life and you are an inconvenience to them. Their customer service skills need some improvement. I will say that Shana(I think that's her name) was always friendly when she ended up answering the phone.
This is a shady real estate business with shady property managers. They will take advantage of you when you move out, take your money, and then never speak to you again.
THIS COMPANY TAKES YOUR MONEY! Worst realty company i've ever had to deal with. We paid a $1900 deposit and got back $39 even though we left a spotless house. $700 to paint when we painted before we moved out! Everything was unorganized throughout the entire year. They would call and say someone hasn't paid rent, when everyone had paid. The last month we were told 4 different amounts for our prorated rent. Please save your self the hassle and money and DO NOT go through this company.
Signed: A loyal renter of 2 years, a family man, a former faculty member of A&M
Worst rental I've ever had. Worse landlord I've ever seen. Refused to allow federally mandated ADA (Americans with Disabilities Act) modifications to the house, my wife and I are both 100% disabled military veterans. My wife was in a wheelchair, but landlord, Tasha Bienski, refused to allow us to put handrails in the house, and as a result my wife repeatedly fell in the house. The house wasn't cleaned when we moved in, there was mold in the house, landlord repeatedly refused to fix problems with the house, property flooded several times a year, and was the only house on the street to do so, as a result of inadequate drainage for the house. The fence in the backyard was rotten, and dead trees were never removed, and subsequently fell, and nearly killed our dogs. This is just the most outrageous stuff. Landlord allowed a real estate agent to enter the house without notifying us at all, and brought in a large group of people to show the house. No notice whatsoever. I would never, ever do business with this company again. I would live in a tent before renting from Tasha Bienski again.
Do not expect a return on your deposit. Do not expect a walk through when moving out. Do not expect an explanation about charges accrued after move out. Do not expect communication after move out.
Bcr is a US Real Estate Agency based in College Station, Texas. Bcr is located at 700 University Dr E, College Station, TX 77840, USA.
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