I tried returning some shoes to this store because they hurt my feet and the clerk said she could not return the shoes after being worn. I asked her why I was not told this and/or a sign placed in plain site because that seems to be a pretty big deal breaker and she said it's on the back of your receipt. So after I purchase the shoes before I realize they actually hurt my feet, because how can I do that when I've never worn them, I have to read the back of the receipt to find out your insane return policy. I asked her if she would put a sign up so others can be warned and she said "if they send us one" SCAM! She said that's normal policy with all shoes?!?!
Terrible customer service. Tried returning an online order and showed my online receipt but female manager refused to take it and said I have to have a printed copy?? That defeats the entire purpose of it being an online order!!!
My family and I always get good service here. Most of the staff remember us, when we go in the store. Even when it's busy, we get attended to right away
Horrible shoe selection and bad customer service. I had to wait 30 minutes after asking for a pair of shoes...
Terrible selection of Nikes!
Foot Locker is a US Shoe Store based in College Station, Texas. Foot Locker is located at 1500 Harvey Rd, College Station, TX 77840, USA.
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