Agree! Customer service is awful. I am definitely thinking about returning my items and shopping elsewhere
This is the worse Sephora I have ever been to. The customer service is awful. I literally was waiting an hour to get help. Nobody even offered! This also happened the last time I went to Sephora (which was only 2 weeks ago). I have never been so compelled to write a bad review. I will not be returning to this location.
Customer service is hit or miss (usually miss). Most of the time I visit, the employees are unavailable to help and if they are available, they are talking to each other. Also, the store seems to be out of stock of many items, sometimes for weeks! Yet, I continue to go here because it has many of the products I can't get elsewhere locally.
Worst customer service EVER. Usually whenever I go to Sephora the customer service is amazing but I don't know what's wrong with the Sephora at this location. All the employees were gossiping, ignoring customers, or laughing/making fun of other customers. Awful place
IT is terrible . Most would complain and didnt even care to help and another costumer. they only were responsible when a huge product came out and loads off people are there to try products. i suggest you go to mac or ester larder in macys. they have good customer satisfaction every time i visit them. if you need products from sephora just go online or a different store
Sephora Inside Jcpenney is a US Health facility based in College Station, Texas. Sephora Inside Jcpenney is located at 1500 Harvey Rd, College Station, TX 77840, USA.
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